在媒介化社会深度演进、社交媒体重构传播生态的当下，情绪传播已成为当前舆论场的一个核心表征，传统以事实为核心的公关范式开始向“事实与情绪并重”的方向发展。情绪传播时代，企业公关如何重构情感叙事、搭建与公众的情感共振桥梁、实现品牌信任的长效构建？带着这些问题，我们专访了资深公关品牌专家吴猛。
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