A consultation process that requires respondents to use a proprietary format produces a structural bias: it disadvantages individuals, organisations, and public administrations that have made the entirely legitimate and EU-endorsed choice to operate on open source software and open formats. A citizen or small organisation using LibreOffice, for instance, may encounter compatibility issues when working with the provided .xlsx template. A government body that has migrated to ODF-based workflows faces an unnecessary obstacle.
The best mitigation for technical debt is to avoid taking it on in the first place.
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